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Latest windstorm proves the importance of powerline safety

Toronto Hydro raising awareness during Powerline Safety Week

TORONTO, May 15, 2018 /CNW/ - A powerful windstorm swept through Toronto on May 4, ripping down trees and powerlines as it moved through Southern Ontario. At the peak of the event, 68,000 customers were without power in the City of Toronto and Toronto Hydro received hundreds of emergency calls about downed powerlines.

Hundreds of powerlines were brought down during a May 4, 2018 windstorm in Toronto (CNW Group/Toronto Hydro Corporation)

As Powerline Safety Week runs from May 14 to 18, and comes on the heels of one of the worst weather events since the 2013 ice storm, we're taking this opportunity to remind customers about the dangers of powerlines.

During widespread outages when severe damage has occurred to our system, crews work around the clock to restore power as quickly and safely as possible. Still, repairs of this nature can be lengthy and it can take time – sometimes days – for crews to get to every downed wire.

That's why customers should always treat downed powerlines as live, and should never attempt to move a wire out of the way or move a tree branch off of a wire. Powerlines are dangerous – even if they don't look like it. Unfortunately, a Hamilton man was electrocuted during the storm, and it's suspected he attempted to move downed lines out of the roadway.

We advise customers to stay back at least 10 metres from downed wires and to report them immediately to Toronto Hydro or 911. Learn more about powerline and other electrical safety tips at torontohydro.com/safety.


  • There are more than 15,000 kilometres of overhead wires and approximately 13,000 kilometres of underground wires in Toronto
  • If you see a downed powerline, stay back the length of a school bus, or 10 metres, and call 9-1-1 immediately
  • Call or click before you dig! Toronto has underground wires in some areas, so residents should contact Ontario One Call at 1-800-400-2255 to mark underground electrical equipment before starting any landscaping projects



"Powerline Safety Week is a yearly campaign, but it's especially timely following the recent windstorm. As we saw, understanding the dangers associated with powerlines is literally a matter of life or death. We want to prevent electrical accidents from occurring by arming people with the necessary information to stay safe around our equipment."
-     Tori Gass, Media Relations Specialist, Toronto Hydro


Toronto Hydro owns and operates an electricity distribution system, which delivers electricity to approximately 757,000 customers located in the city of Toronto. It is the largest municipal electricity distribution company in Canada and distributes approximately 18% of the electricity consumed in the province of Ontario.

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SOURCE Toronto Hydro Corporation

For further information: Tori Gass, Communications and Public Relations, 416-903-4037, media@torontohydro.com; 24-hours media line: 416-903-6845, media@torontohydro.com
Toronto Hydro's Storm Restoration Process

Outages happen from time to time but you can count on Toronto Hydro to work around the clock to restore service. Here’s the process we follow to make repairs.

This video has tons of tips to help our customers get prepared, especially during storm season. Watch Sarah and Jose as they experience a power outage in Toronto and learn what you can do to be ready in the case of an emergency.