Customers will now receive 12 bills a year instead of six
TORONTO, Sept. 1, 2016 /CNW/ - Toronto Hydro customers will soon start receiving their electricity bills each month, as all electrical utilities in the province switch to monthly billing.
Currently, our billing cycle covers two months of electricity use. Customers will now begin receiving bills that represent approximately 30 days of electricity use. This change is happening in phases, and customers will begin receiving their monthly bills this fall with everyone transitioned by January.
Monthly billing can help customers manage energy costs, allowing for a more current view of how their energy habits impact their bill. More frequent billing also makes it easier to manage household budgets and aligns with other organizations that bill monthly (such as gas and telephone).
One way to make the transition easy is to switch to eBills, as they are:
Customers can also enroll in our Pre-Authorized Payment Plan and have their billed amount automatically debited from their bank account for no-worry payments.
"Monthly billing makes sense for our customers. People are used to paying bills each month, such as cell phone and gas bills. This will align with other household costs and help customers keep an eye on their energy use more closely."
- Tori Gass, Spokesperson, Toronto Hydro
ABOUT TORONTO HYDRO
Toronto Hydro owns and operates an electricity distribution system, which delivers electricity to approximately 758,000 customers located in the city of Toronto. It is the largest municipal electricity distribution company in Canada and distributes approximately 19% of the electricity consumed in the province of Ontario.
SOURCE Toronto Hydro Corporation
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